Question 1

What is the purpose of this website?

Accepted Answer

Our goal is to provide trustworthy information about Azerbaijan and help travelers better understand the country and its culture.

Question 2

Who operates this website?

Accepted Answer

This website is operated by TryTree Inc., a company dedicated to sharing reliable information about Azerbaijan.
For more details, please visit our "ABOUT US" page.

Question 3

How accurate is the information on this website?

Accepted Answer

We create our content using official sources, local materials, and reputable public data. Information is updated regularly to maintain accuracy.

Question 4

Can I use or reproduce the photos or text on this website?

Accepted Answer

Please refrain from using our photos or text without permission. If you would like to quote or use any content, feel free to contact us through the inquiry form.

Question 5

Can I share your articles on social media?

Accepted Answer

Absolutely—Sharing our article URLs is greatly appreciated. It helps more people discover the beauty and culture of Azerbaijan.

Question 6

What should I do if a page doesn’t display correctly?

Accepted Answer

Try updating your browser, clearing your cache, or viewing the site using a different browser. (Recommended browsers: the latest versions of Google Chrome, Safari, or Microsoft Edge)

Question 7

How long does it take to receive a reply?

Accepted Answer

We typically respond within **1–3 business days

Question 8

What should I do if I don’t receive the automatic confirmation email?

Accepted Answer

Please check your spam or junk folder.
If you still can’t find it, your email address may have been entered incorrectly.
In that case, please submit your inquiry again.

Question 9

Can I reply directly to the automatic email?

Accepted Answer

Yes. Although the email is automatically generated, you can reply directly.
Our team will review your message and respond as needed.
Please note:
Please make sure that the reply address is "support@try-azerbaijan.com".

Question 10

Can I review the details of my inquiry?

Accepted Answer

Yes. A copy of your inquiry is included in the automatic confirmation email sent right after submission.

Question 11

What types of inquiries do you accept?

Accepted Answer

We welcome questions about travel, feedback about the website, and comments on our content.
Please note that we do not provide individual travel arrangements or booking services.

Question 12

Do you accept media or collaboration requests?

Accepted Answer

Yes, we welcome media inquiries and collaboration proposals.
Please send the details through our inquiry form.

Question 13

How is my personal information used when I submit an inquiry?

Accepted Answer

Your information is used solely for responding to your inquiry and for necessary communication.
For more details, please refer to our Privacy Policy.

FAQ

1.About the Website and Operator