Privacy Policy

Try! Azerbaijan (hereinafter referred to as “the Service”), operated by TryTree Co., Ltd. (hereinafter referred to as “the Company”), may handle personal information.
In accordance with this Privacy Policy, the Company has established and implements a Personal Information Protection Management System. All employees involved in our business operations work together to ensure the proper handling of personal information.

Personal Information Protection Policy

The Company has established this Personal Information Protection Policy as a code of conduct to be observed by all employees in order to appropriately handle all personal information used in the operation of the Service. We ensure thorough compliance with this policy.

1. The Company complies with all applicable laws, national guidelines, and other regulations concerning the handling of personal information. To this end, we have established and appropriately operate a Personal Information Protection Management System in accordance with the Japanese Industrial Standard “JIS Q 15001: Personal Information Protection Management Systems — Requirements.”
2. The Company acquires, uses, and provides personal information appropriately, taking into consideration the nature and scale of our business. This includes ensuring that personal information is not handled beyond the scope necessary to achieve the specified purposes of use and implementing measures to prevent such misuse.
3. When outsourcing all or part of the handling of personal information, the Company exercises necessary and appropriate supervision over the contractor to ensure the secure management of the entrusted information.
4. Except with the consent of the individual or as required by law, the Company does not provide personal information to third parties.
5. The Company implements measures to prevent and correct the leakage, loss, or damage of personal information.。
6. The Company strives to respond promptly and appropriately to complaints and inquiries regarding the handling of personal information. We also accept requests concerning retained personal data, including notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, suspension of provision to third parties, and disclosure of third‑party provision records. For procedures regarding such requests, please contact our Human Resources Department below.
7. The Company continuously improves its Personal Information Protection Management System.

Handling of Personal Information

1. Purpose of Use

The Company uses personal information within the following scope:

(1) Personal information of individuals who contact us

• For responding to inquiries, managing responses, and sending related materials.

If a separate purpose of use is specified or notified individually, that purpose shall apply.

2. Contact Information

For inquiries regarding the handling of personal information, please contact:

TryTree Co., Ltd. – Human Resources Department

5-2-7 Yamato, Joetsu City, Niigata
Enjoy Plaza 2F

Procedures for Requests Concerning Retained Personal Data

Individuals or their representatives may request the following regarding retained personal data held by the Company:
“Notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, suspension of third‑party provision, and disclosure of third‑party provision records.”

1. Name, Address, and Representative of the Company

Name: TryTree Co., Ltd.

Address: Enjoy Plaza 2F, 5-2-7 Yamato, Joetsu City, Niigata

Representative: Gin Ninomiya, Representative Director

2. Personal Information Protection Manager

General Manager, IT Division

3. Purpose of Use of All Retained Personal Data

(1) Customer personal information

• To execute and appropriately manage contractual obligations.

(2) Personal information of individuals who contact the Company

• To improve customer service quality.
• To accurately understand inquiries and respond appropriately.

4. Measures for the Secure Management of Personal Information

To ensure strict handling of personal information, the Company operates a Personal Information Protection Management System based on JIS Q 15001, taking into account external environmental factors.
We implement organizational, human, physical, and technical security measures.
For details on these measures, please contact us via the “Contact Form” below.

5. Contact for Complaints Regarding Retained Personal Data

6. Procedures for Responding to Requests for Disclosure, etc.

(1) Submission of Requests

TryTree Co., Ltd. – Human Resources Department
5-2-7 Yamato, Joetsu City, Niigata
Enjoy Plaza 2F

(2) Required Documents and Submission Method

Please send the following documents to the Company’s Human Resources Department by postal mail or courier.
We will respond promptly.
Requests made via in‑person visits or fax are not accepted.

1. Company-designated “Request for Disclosure, etc.” form
   (If you do not have the form, please contact us and we will send it to you.)
2. Identity verification documents
   1. If the request is made by the individual
      1. A copy of an official identification document.
   2. If the request is made by a representative
      All applicable documents below:
      1. Proof of authority
         • Legal representative:
           Family register, extract, or court certificate
         • Voluntary representative:
           • Company-designated power of attorney (with registered seal)
           • Certificate of seal registration
           • Copy of representative’s official ID
      2. Identity verification documents of the individual
      3. A copy of an official identification document
3. Accepted official identification documents include:
   A. One of the following:
   Driver’s license, driving history certificate, passport, Individual Number Card (front side only), disability certificate, mental disability certificate, rehabilitation certificate, residence card, special permanent resident certificate
   B. Or two or more of the following:
   Health insurance card, resident record, resident record certificate, pension handbook, elderly medical insurance card, mutual aid association membership card, private school teachers’ mutual aid card, child support allowance certificate, special child support allowance certificate

Use of submitted identification documents:

• Used solely to verify identity for disclosure requests
• Please redact any sensitive personal information not required for verification
• Except as required by law, documents will not be provided to third parties
• If identity cannot be verified, we may be unable to respond to the request